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Privacy Policy

Last updated: 29 July 2025

This Privacy Policy applies to all personal data SoftForge Ltd ("we", "us", "our") collects via softforge.co.uk and associated services. If you have any questions or wish to update, delete, or correct your personal data, please contact us.

1. Data Controller

SoftForge Ltd
17 Peacock Street, Gravesend, Kent, DA12 1EF, United Kingdom.
Company No. 06464280

2. Information We Collect

a) Information you give us

  • Name and email when contacting us or subscribing to newsletters or services

  • Account credentials if you sign up for services

b) Automatically collected data

  • IP address, browser & device types, referral source, visit duration

  • Information collected via cookies and analytics tools: Google Analytics, Google Adwords, DoubleClick remarketing tags softforge.co.uk

3. How We Use Personal Data

We use your data to:

  • Provide and manage our services

  • Communicate with you, respond to inquiries, and send updates or marketing (with consent)

  • Improve our website and services via usage insights

  • Analyze advertising and marketing effectiveness

  • Meet legal obligations, or manage transfer in a sale or merger

4. Sharing With Third Parties

We do not sell personal data. We may share it with:

  • Service providers (e.g., hosting, analytics, email platforms) under strict contractual obligations

  • Authorities when required by law

  • Buyers in the event of a merger or sale (under obligation to adhere to this policy) 

5. Linked & Third‑Party Websites

The website includes links to social media and other third-party platforms. We are not responsible for their privacy practices. Any personal data shared outside our site is governed by their privacy policies.

6. Cookies & Tracking Technologies

We use cookies to enhance user experience and monitor website performance. Cookies used include:

  • Analytics cookies (e.g., Google Analytics) for aggregated traffic data

  • Remarketing cookies via DoubleClick and Adwords
    You can disable cookies via browser settings, though this may limit functionality.

7. Your Rights & How to Exercise Them

You have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Receive your data in a portable format

  • Withdraw consent at any time
    Requests should be sent via email or contact form, plus proof of ID. We aim to respond within 30 days. No fee is charged for exercising these rights.

8. Data Accuracy & Retention

We aim to keep your data accurate—please notify us of any changes. We retain data as follows:

  • Non-identifiable data indefinitely

  • Account and subscriber data: while active, or as legally required (e.g., up to four years for tax/accounting records, up to ten years for anti-money laundering records).

9. Children’s Privacy

Our services are not directed at children under the age of majority. We do not knowingly collect data from children. If identified, such data will be promptly deleted.

10. Security & Breach Notifications

We employ reasonable security measures to protect data. In the event of a breach likely to pose a risk to you, we will notify you and the Information Commissioner’s Office within 72 hours.

11. Third-Party Compliance (e.g. Google, Amazon)

We work only with service providers who adhere to GDPR and adequate transfer safeguards such as EU Standard Contractual Clauses or UK adequacy decisions. Notable providers: Google (Analytics, Ads), Amazon Web Services (hosting).

12. Changes to This Policy

We may update this policy. Changes will be dated and posted here. Users are encouraged to review periodically.

13. Contact Information

For privacy questions or concerns, get in touch.